You should read this policy in full, but there are a few key things that we hope you understand and take away from it:
When you use our website, even if you are just browsing, or use vSpatial, we receive some personal information about you like the type of device you are using and your IP address.
You may sign up for a user account to use ourServices(defined below)and provide additional information to us like your name, email address, company, and role within your company, although only your email address is required to activate our Services (all other information is optional). We use this information to provideServices to you, to administer our systems, and enable additional features of the Services.
We do not market to or target persons in the European Union or EFTA States.The UnitedStates of America does not provide the same rights as those specified in the General DataProtection Regulation (GDPR)
We do not sell or give your data to other organizations. Your data is only used by vSpatial for the purpose of providing you service and marketing directly to you.
You can contact us at firstname.lastname@example.org if you have questions about this Policy, or how we collect or process your Personal Data.
A separate agreement governs delivery, access, and use of theServices(the “Terms of Service”).
ThisPrivacyPolicy may change from time to time and we post any updated privacy policies on our website. Please note that your continued use of this website or Services after any change means that you agree with, and consent to be bound by, the new policy.
Data We Collect and Receive
In Short: We collect personal information that you provide to us such as name, address, passwords(hashed) and security data.
When you interact with our website, marketing, and use our applications, we collect data that alone, or in combination with other data, could be used to identify you (“Personal Data”).Some of the data we collect is stored in a manner that cannot be linked back to you(“Non-PersonalData”).We do not “know” your password, nor can it be retrieved.
Information You Disclose to Us
Our Services allow you to sign up for an account. When you do, we may ask for Personal Data, including the following:
Email address: Your email address is the sole identifier of your account and is used to activate features and services. Other personal identifying information is optional and is only used for your benefit in the services.
Name and Contact Data(Optional):your name, contact information, your company, and role within the company. We will also ask you to create a display name(optional, but suggested—if not provided, your email address will be used as your display name).
Credentials: passwords, password hints, and similar security information used for authentication and account access.We never store passwords in “clear text” form; therefore, we do not “know” your password, nor can it be retrieved.
All information that you provide to us must be true, complete, and accurate. You must notify us of any changes to your email address for continued service.
Data that you provide to us may be collected through our partners and service providers, such as our web hosting services. However, we do not sell or offer your data to any entity other than to work with our services. Additionally, any data collected by others through our service offering is subject to their data privacy and protection requirements.
Information Automatically Collected
In Short: We automatically collect certain information such as your IP address and device characteristics when you connect to our Services.
Certain data about the devices you use to connect to our Services, and your use of our Services are automatically logged in our system, including:
Location information. This is theIP address, geographic area, state, city where you use your computing devices and mobile devices when interacting with our website or using ourServices.
Log data. As with most websites and technology services delivered over the internet, our servers automatically collect data when you access or use our website orServices and record it in log files. This log data may include your IP address, browser type and settings, date and time of use, language data, and cookie data.
Services User data. This is information about our Services, how you use them, and how others using them interact with you. We also assign unique identifiers to meetings and track these identifiers. We also track performance and error data, theServices version you use, a unique application number assigned to your installation, which applications you use while using ourServices, and so forth. As noted below in “How We Use your Data”, the Services User data is intended to provide useful experiences and features to the User and is not used for targeted marketing purposes by us nor is it provided to other parties.
Website data. This is information about our website and how you use it. We may also obtain data from our third-party partners and services providers to analyze how you use our website. For example, we will know how many users access a specific page on our website and which links they clicked on. We use this aggregated information to better understand and optimize our website.
Platform and device information. This is data from your computing or mobile device, such as the type of hardware and software you are using (for example, your CPU, graphic device(s),operating system, and so forth),and may include unique device identifiers for your devices. It also includes the platform(such as whether you are on Steam or Oculus Rift), version numbers, and other related data.This data is used for support purposes when accessed specifically and for product improvement when accessed in the aggregate. It is not provided or sold to other parties.
Third Party Data
In Short: We receive information about you from our marketing partners, affiliates, and subsidiaries.
vSpatial may receive data about website visitors, marketing campaigns, and other matters related to our business from affiliates and subsidiaries, our partners, or others that we use to make our own information and Services better or more useful. This data may be combined with other information we collect and might include aggregate level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific, such as how well an online marketing or email campaign performed.
Additional Information Provided to vSpatial
In Short: We receive information about you from other interactions with vSpatial.
We receive other information when submitted to our website or if you participate in a focus group, contest, activity, or event, apply for a job, request support, interact with our social media accounts or otherwise communicate with vSpatial.
Information Collected from Children
In Short: We do not knowingly collect information from children.
vSpatial does not knowingly collect personal information from users under the age of 18. Our website andServices are directed to persons who are at least 18years old. If we determine that we have collected personal information from people under the age of 18, we will take reasonable measures to remove that information from our systems. We encourage parents and legal guardians to monitor their children’s Internet usage to help enforce this Policy by instructing their children never to provide personal information through our website without their permission.
No Rights Under the GDPR
In Short:If you live in the European Union or EFTA States you understand and agree that your data will be transferred to, stored in, and accessed in the United States, which does not have the same rights as specified in the GDPR.
We do not market to or target persons in the European Union or EFTA States. If you are located in a geographic region outside the United States of America and choose to use our Services, you understand that your data will be transferred to, accessed in, and stored in, the United States of America and you give your explicit consent to vSpatial to transfer your data to the United States of America.
How We Use Your Data
In Short: We process your information for purposes based on legitimate business interests, in fulfillment of our Terms of Service with you, compliance with our legal obligations, customized user features and experiences, and services improvements
We use, process, and store your data as necessary to provide services to you, in operating our website, and offering our Services, including:
To provide our Services to you.
To help us administer our Services, authenticate users for security purposes, provide personalized user features and access, conduct research, develop new features, and improve the features, algorithms, and usability of our Services. Services User data as described above is only used to enhance the user experience and provide features specific to the user. We do not share User Services Data.
To calculate aggregate statistics on the number of unique individuals and/or devices using our Services.
To send periodic emails.We may send you service, technical, marketing, and administrative emails.We may also contact you to inform you about changes in ourServices, inform you of security and fraud events, and send you other Services-related information.
To improve our products and offerings. Using analytical platforms, we will map broader analytical trends and patterns, making sure our products align with what our customers need and improve marketing materials.Data used in this way is anonymized, it is not trackable back to the user.
To enhance product advertising campaigns of vSpatial.
To investigate and help prevent security issues, fraud, and abuse.
As required by applicable law, legal process, or regulation.
How We Share and Disclose Your Data
In Short:We will only share your information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We only disclose Personal Data to third parties when:
We use service providers who assist us in meeting business operation needs, including hosting and administering our website, and delivering and improving our products. We also use service providers for specific services and functions, including email communication, customer support services, and analytics.
We have your explicit consent to share your Personal Data (if required).
Using our Services to interact with others necessitates that certain information be disclosed to those you interact with, including your display name.
We believe it is necessary to investigate potential violations of ourTerms of Service, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats against persons, property, or the systems on which we operate our Services.
We determine that the access, preservation, or disclosure of your Personal Data is required by law, or to protect the rights, property, or personal safety of vSpatial or users of ourServices, or to respond to lawful requests by public authorities, including national security or law enforcement requests.
vSpatial does not share your Personal Data with third parties for the purpose of enabling them to deliver their advertisements to you. vSpatial does not sell, trade, or rent your Personal Data.
Data Storage, Transfer, Retention, and Deletion
In Short: We process your data in the United States, keep your data only as long as necessary, and safeguard your data using industry standard practices.
Data Storage and Transfers
Data submitted to vSpatial will be transferred to, processed, and stored in theUnited States of America.When you use the Services on your computing device, user content you save will be stored locally on that device and synced with our servers.If you post or transfer any information to or through ourServices, you are agreeing to such information, including Personal Data and user content, being hosted, and accessed in the United States.
Duration of Storage
You can remove your Personal Data from vSpatial at any time by contacting us email@example.com.However, we may keep some of your Personal Data for as long as reasonably necessary, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.
When you give us personal information, we take steps to make sure that it is treated securely.
Non-sensitive details (your name, email address, etc.) are sent encrypted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (TLS) or secure socket layer (SSL) technology.
Once we receive your data, we protect it on our servers using a combination of physical, technical, and logical security safeguards. The security of data stored on your computing devices is solely within your control and we recommend you take the appropriate steps to secure your computing devices that you use in connection with our website and Services.